Corporate Social Responsibility

We continue to develop our activities in a socially responsible manner. The last year has seen a number of key activities across the whole Group:

Business in the Community

We continue to work with Business in the Community to develop our approach to Corporate Social Responsibility. During the year with their help and support we developed a Responsible Business Framework for the Group, involving key stakeholders from each business. This provided a framework around our three core principles of People, Communities and Operational Responsibility. Key areas for action were identified as follows:

People Communities Operational
✪ Health & Safety
✪ Training & Development
✪ Recognition
✪ Communication
✪ Health & Wellbeing
✪ Diversity & Inclusion
✪ Charitable Giving
✪ Proactive involvement in local community
✪ Links with schools and colleges
✪ Environmental Management
✪ Ethical Trading
✪ Customer Engagement
✪ Responsible






Each business was tasked with developing its own action plans to determine exactly what it wanted to achieve and what could be done to support this. The Group Directorate is working closely with each business to develop those activities further and progress has been made throughout the year.



Health and Safety

All companies within Real Good Food have made improvements in health and safety performance over the last year. Rainbow Dust Colours, acquired in January 2015, has been introduced to the Real Good Food Safety Management System and has been included within the Real Good Food audit programme. Common areas for further continuous improvement have been identified as:

  1. Risk Assessments & Safe Operating Procedures: These include Site Transport, Manual Handling and DSEAR (Dangerous Substances and Explosive Atmospheres Regulations)
  2. Safety Training
  3. Machinery (Provision & Use of Work Equipment Regulations) Assessments
  4. Effective planned preventative maintenance
  5. Business continuity plans are progressing well across all sites.
  6. DSEAR – actions have been identified as part of individual site risk assessments
  7. Occupational Health – a new programme for routine screening is required to include new starters, audiometry, spirometry.

Talent Development

2015–16 has seen the Group further develop and strengthen its management teams across all businesses ensuring we are fit to meet the challenges of the future, both internationally and in the UK. We seek to recruit the people of the highest calibre and commit to their ongoing development upon joining our Group. To this end we have continued to develop our people through our leadership development programme across the Group and are now seeing the benefits of our investment during the last three years in our leadership teams. Clear roles and accountability, coupled with behaviours consistent with our ‘RECIPE’ values are being demonstrated through improved operational performance and employee retention rates. Our leadership framework is being further developed with the clear objective of the creation and development of high performing teams across the Group and 2016–17 will see its conclusion and launch to our leadership and management teams.


We seek to involve and empower our people in key business development activities and one such example in March of this year was when a team of key operatives and engineers from Renshaw spent a week in Switzerland providing input to and receiving training on a significant new process whilst it was being built and before it was commissioned and installed in our factory at Renshaw. The involvement of the team at the outset was crucial to its success when installed and the performance of this process in the factory at Liverpool has been outstanding with full ownership by the team.

The Presentation of the new Super MAD award

Reward and Recognition

Our MAD (Made a Difference) award scheme saw many awards made across the Group throughout the year, with colleagues being nominated by their peers and recognised and rewarded for exceptional performance, above and beyond the call of duty.

This year, we held the first Group Super MAD Award, with the best of the best from around the Group being nominated by their businesses and rewarded and recognised at a ceremony with our Chairman at the new Development Centre in Wavertree.






Charitable Giving

Renshaw 2015–16 saw the Renshaw team raise in excess of £5,000 for Cancer Research in memory of a colleague who had passed away during the year. This was raised by raffles, charity race nights and the annual Santa Dash in Liverpool. The business supported such activities by way of donating prizes, paying for race entry fees and making donations to worthy causes local to site such as care homes and schools.

R&W Scott Carluke RunR&W Scott – Charity Run at Carluke

R&W Scott
As usual the R&W Scott team showed their commitment to local causes and fundraising during the year. Support and promotion of the local Carluke Jam & Ham Festival, hosting local primary school visits and fundraising activities were all highlights of the year.

Over the past 12 months Haydens donated cakes to at least one local event every month varying from school fundraising events and fire station fun days to the Wiltshire Air Ambulance Volunteers Christmas party. The Wiltshire Air Ambulance continued to be the Haydens ‘Chosen Charity of Choice’ and during the year a group from the bakery visited its head office to understand more fully the vital role it plays in the local community.

Rainbow Dust
A team from Rainbow Dust undertook the gruelling Yorkshire three peaks challenge raising over £3,000 for a local hospice.





Schools and Colleges

Work experience initiatives and school visits continue across the Group in all businesses and our collaboration with local colleagues and universities continues to bear fruit, with apprenticeships in place for engineers, food technologists and applications technicians. As we seek to develop our Group digital strategy, we have created university placements for students at our new Development Centre. They will work closely with the existing team at Group level and across all of the businesses to implement and develop leading edge techniques to ensure our on-line presence is at the forefront, whilst also gaining valuable work experience. 2016 will see us sponsor a scholarship programme relevant to baking and confectionery skills – we have worked closely with further educational establishments to develop this programme which is to be launched imminently. We will provide support, guidance and materials to this exciting new development and look forward to reporting a successful launch of the programme next year.

Operational Responsibility


Modern Slavery

We have developed our statement on Modern Slavery and Human Trafficking which can be found here. As a responsible organisation we recognise our responsibilities and our commitment to ensuring an ethical approach to our activities remains at the forefront of all we do and throughout our supply chains. Our commitment and support of the Ethical Trading Initiative continues with successful unplanned audits at Devizes and Liverpool during the year.